Deputy Chief Paul Humphrey said the gunman broke out glass from the lobby windows and when he fired, officers — who could finally pinpoint his location — shot back.

Source: https://krdo.com/news/national-world/cnn-national/2023/04/11/authorities-in-louisville-release-bodycam-video-of-police-response-to-shooting-at-bank-that-left-5-people-dead/

Louisville Metro Police Department deputy chief Paul Humphrey walked reporters through edited footage and photographs at a news conference on Tuesday.

Source: https://www.expressandstar.com/news/world-news/2023/04/11/louisville-bank-gunman-legally-bought-rifle-a-week-ago/

Paul Humphrey, the deputy chief of the Louisville metro police department (LMPD), told reporters that his officers were on the scene within three minutes of the first 911 call from the targeted bank and immediately confronted the shooter.

Source: https://www.theguardian.com/us-news/2023/apr/10/louisville-active-shooting-attack-deaths